Lovéra Atelier

What do you offer?

Lovéra Atelier offers a range of branding, digital, marketing and print design services completely custom to your business, vision, target audience and more.

Who do you work with?

We work with businesses, entrepreneurs and individuals at all stages – whether you’re starting from scratch or refreshing an existing brand.

Do you work with clients worldwide?

Yes! We work with clients all over the world.

How do I place an order?

You can browse and purchase available products and design services directly through our online shop. For larger, bulk or completely bespoke requests, please use our Bespoke Enquiries form.

How long will my order take?

Turnaround times vary depending on the product or service you have ordered. Your expected turnaround time will be provided within the relevant product or service listing. For bespoke or larger projects, we will discuss the timeframe with you before your project begins.

Do you offer revisions?

Yes! Every design service includes up to 3 complimentary revisions unless agreed, which means you will have the opportunity to request up to 3 changes during the design process.

Can I request something that isn’t listed in your shop?

Absolutely! Our shop showcases our standard offerings, but we are always happy to consider custom requests.

Can I make changes after my design has been approved?

Once a final design has been approved and final files have been supplied, changes may be treated as a new design. We therefore recommend checking all details carefully before giving final approval.

Can I send you inspiration for my design?

Of course! We encourage you to share inspiration, references, colour palettes, styles, or examples that help communicate your vision.

Do you work with existing branding?

Yes. If you already have established branding, we can create new designs that compliment your existing visual identity. You can provide your existing logo(s), colours, fonts or other brand assets when placing an order or submitting an enquiry.

Can I request a quote before placing a bespoke or bulk order?

Yes! for bespoke, bulk or larger projects, we’ll discuss your requirements and provide the relevant pricing before you commit to the project.

What payment methods do you accept?

We accept a range of payment methods including Apple Pay, Klarna, Clearpay and much more! For full details of the payment methods available, please visit our shop.

Do you offer refunds?

Our refund eligibility depends on the type of product or service purchased. As many of our designs are created specifically for each client, certain personalised or bespoke products may not be eligible for a refund once work has commenced. Please visit our Terms & Conditions for full details.